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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Khalil Toure

Khalil Toure

September 27, 2024

5  out of  5
rating by Khalil Toure
"Incredibly helpful and easy to work with!"
We responded:
"Khalil, thank you for your wonderful review! I'm glad you found our team incredibly helpful and easy to work with. We're always here to assist you with any of your insurance needs. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Jayreza Jarvis

September 25, 2024

5  out of  5
rating by Jayreza Jarvis
"Professional and familial. All the questions I had were answered with opportunity for follow-up upon request. I recommend Wellington Hawkins, contact him and set up an appointment."
We responded:
"Jayreza, thank you for your wonderful review! I'm glad to hear that you found our service both professional and familial. It's great that all your questions were answered and that you felt comfortable with the opportunity for follow-up. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Tree Life

Tree Life

August 12, 2024

5  out of  5
rating by Tree Life
"They were very Plesant, Took very good care of my needs."
We responded:
"We're grateful for your kind words. Thank you for letting us know and we thank you for business. 😊"
Profile photo of Margaret Langon

Margaret Langon

July 26, 2024

5  out of  5
rating by Margaret Langon
"Wellington answered my question and figured a way to reduce my premium so I am very grateful."
We responded:
"We are ecstatic to hear that Wellington was able to reduce your premium. Thank you for your feedback, truly. 😊"
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Benita BROWN

July 23, 2024

5  out of  5
rating by Benita BROWN
"Received a timely callback. Courteous and professional."
We responded:
"Thank you for taking the time to share your experience, Benita. We appreciate your kind words and are glad we could assist you promptly. 😉"
Profile photo of Lisa Freeman

Lisa Freeman

June 22, 2024

5  out of  5
rating by Lisa Freeman
"Wellington and his office staff are very professional, efficient, and go the extra mile to help with all your needs. It was my pleasure doing business with them."
We responded:
"We're delighted to hear that you had a positive experience with our team, Miss Lisa! Thank you for choosing our Agency and State Farm 😉"
Profile photo of Frank T

Frank T

June 1, 2024

5  out of  5
rating by Frank T
"My experience was great. The atmosphere was pleasant and my agent was personable, professional, and well-versed. I greatly appreciated her honesty."
We responded:
"Thanks for the positive feedback, Frank! We're happy to hear that you had a great experience with us. Don't hesitate to reach out if you need anything in the future. 😉"
Profile photo of Sandy Concepcion

Sandy Concepcion

May 24, 2024

5  out of  5
rating by Sandy Concepcion
"My experiences have been good. Staff is knowledgeable, friendly, patient, polite and professional."
We responded:
"Sandy, thank you very much for the great feedback. We appreciate you sharing your experience with our office and we were able to answer all of your questions. Again, we thank you for the review and your business!👍"
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Melissa Byrne

May 23, 2024

5  out of  5
rating by Melissa Byrne
"This office is absolutely AMAZING, the most down to earth , helpful , professional group of employees. Every time I call I they go above and beyond to help me , go above and beyond to see if I qualify for any discounts . If you are looking for insurance call them ! Best rates friendly and awesome ! As we know shopping for insurance is stressful , not with them !"
We responded:
"Thank you for your thoughtful words, Melissa! We're thrilled to hear that Team Member Tanya provided you with exceptional service and made your switch to State Farm stress-free. We welcome your recommendation and are here to assist you with any insurance needs you may have in the future. Thank you again for choosing Wellington Hawkins - State Farm Insurance Agent!"
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michael groeger

May 17, 2024

5  out of  5
rating by michael groeger
"Carmen was very helpful and made the process quick and easy."
We responded:
"Michael, I'm ecstatic Carmen provided smooth service for you! We're glad to have made your insurance process easy. Thank you for choosing our office for your insurance needs!"
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John Claybrooks

May 14, 2024

5  out of  5
rating by John Claybrooks
"The Wellington Hawkins team was great to deal with and excellent at coming up with a plan that suited my particular needs. The customer service, attention and responsiveness was superior. I highly recommend."
We responded:
"We're privileged to have been able to provide you with a plan that suited your needs. Thank you for the recommendation Mr. Claybrooks, we appreciate you! 😉"
Profile photo of Terry Blow

Terry Blow

May 14, 2024

5  out of  5
rating by Terry Blow
"Thanks to Mr. Wellington anddd his "ENTIRE" staff for doing such an "Amazing" job at representing State Farm Insurance for the duration of the time I've been with this company..i am very much Impressed and appreciative of everything they do..especially their professionalism and courtesy! Kudos to Everyone! Terry B."
We responded:
"Thank you fro the outstanding review Terry. We’re glad to hear Shawn and Carmen were able to meet your expectations.Thank you for your business.👍"
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Michael Blouin

May 9, 2024

5  out of  5
rating by Michael Blouin
"Great 👍 and offordable thanks 😊 state farm"
We responded:
"We greatly appreciate your positive feedback and are glad to hear that you found our services affordable. Thank you for choosing Wellington Hawkins Agency and WELCOME😉"
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Anthony Herndon

May 8, 2024

5  out of  5
rating by Anthony Herndon
"Ashely is the best agent off all state farm employees."
We responded:
"Thank you for the great review Mr. Herndon. We truly appreciate your business!"
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Walter Evans

April 15, 2024

5  out of  5
rating by Walter Evans
"Great person to work with."
We responded:
"Thank you for sharing your positive feedback! We appreciate your kind words Walter 😉"
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Kyle Norman

April 12, 2024

5  out of  5
rating by Kyle Norman
"Great communication and very helpful"
We responded:
"Kyle, thank you so much for your kind words! - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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JD Martin

April 1, 2024

5  out of  5
rating by JD Martin
"Calling in to make a payment is super fast and easy every time I call in. They are always polite and curious."
We responded:
"Thank you, JD, for your delightful feedback! We are pleased to hear that you find making payments with us quick and easy, and we appreciate your kind words about our polite and courteous service. If you ever need assistance in the future, our office is here to help. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Nina Mcbride

March 20, 2024

5  out of  5
rating by Nina Mcbride
"lauren was great ! Great service"
We responded:
"We appreciate your feedback, Nina! And we thank you for all of your time today coming in for a review, always a pleasure! 😊"
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Terrie Tittle

March 19, 2024

5  out of  5
rating by Terrie Tittle
"Wonderful to work with. Very helpful getting me the best rate possible."
We responded:
"Terrie, we are thrilled to hear that you had a wonderful experience working with us and that we were able to help you secure the best rate possible. Thank you for choosing us to protect what matters most to you. Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Jamica Sherman

Jamica Sherman

March 17, 2024

5  out of  5
rating by Jamica Sherman
"Great customer service skills and professionalism. I'd recommend Mr. Wellington to anyone. He truly cares about helping others."
We responded:
"We value your thoughtful words, Jamica. Thank you for recommending us. Feel free to reach out at (904) 646-0107 at any time 🤗"
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Ferris Allen

March 14, 2024

5  out of  5
rating by Ferris Allen
"Wellington Hawkins was polite friendly and efficient. I would absolutely recommend him to my family and friends"
We responded:
"Hi Ferris, thank you for your kind words about the service provided by our office. We are delighted to hear that you found him polite, friendly, and efficient. We appreciate your recommendation and are here to assist with any insurance needs you, your family, or friends may have in the future. Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Jim Miles

March 13, 2024

5  out of  5
rating by Jim Miles
"Very pleasant staff to help anyone with their needs. I've been using them for several years and find their pricing more than competitive."
We responded:
"We appreciate your very kind words about our agency, Jim! Thank you for choosing Wellington Hawkins - State Farm Insurance Agent for your insurance needs since 2016. Never hesitate to reach out any time 😊"
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pearl florida

March 8, 2024

5  out of  5
rating by pearl florida
"I would recommend this State Farm office to anyone. This office has been my good neighbor for 31 years. Mr. Hawkins and his staff provide Perfect Customer Service hands down. No matter who you talk to, Lauren, Carmen, Coralis, or Mr Hawkins they have the answer to your questions or if they don't they go out of there way to get it for you. If I could give more then 5 stars I would."
We responded:
"We are thrilled to hear about your positive experience with our office! Thank you for your kind words and for recommending us. We are always here to provide excellent customer service for all your insurance needs. If you ever have any questions, don't hesitate to reach out to us at (904) 646-0107 🤗"
Profile photo of Greg Borries

Greg Borries

February 26, 2024

5  out of  5
rating by Greg Borries
"Fast, easy, knowledgeable"
We responded:
"We appreciate your positive feedback, Greg! Thank you for choosing Wellington Hawkins - State Farm Insurance Agent. If you have any questions or need assistance, feel free to reach out at (904) 646-0107 😉"
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jewelian Mendiola

February 25, 2024

5  out of  5
rating by jewelian Mendiola
"Excellent service! Highly recommend"
We responded:
"We appreciate your feedback and are glad to hear you had a positive experience with us. Thank you for recommending our services! 😊"