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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A V

A V

November 26, 2024

5  out of  5
rating by A V
"Great follow up and knowledgeable associates. Would definitely recommend"
We responded:
"Thanks so much for taking the time to write us a review AV. We're delighted to hear about your positive experience with our associates and their follow-up. We truly appreciate your 5-STARS 😉"
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Stanley Pierre

November 10, 2024

5  out of  5
rating by Stanley Pierre
"Thank you Mr. Wellington Hawkins for being a great to me and my company with helping us getting our insurance situated. Providing us with great service and was very communicative throughout the whole process. Definitely would recommend State Farm and Wellington Hawkins to anyone and everyone"
We responded:
"Thank you for sharing your positive experience with us, Stanley. We're overjoyed to hear that you found our service helpful and communicative. 😉"
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Dana LeiAloha

October 30, 2024

5  out of  5
rating by Dana LeiAloha
"I have been dealing with Carmen & her Husband at this location for several years. They have been very informative and showed me how other companies were overbilling for uninsured motorist at the time I switched. My daughter was paying double the amount that she is currently paying now before switching from Geico. Several other friends & family have switched saving 30% or better. Just keep in mind, they have such good reviews, it may take a day or so for them to get back to you. They stay busy, Great Staff. Insurance shouldn't always feel like another risk. Rest assured, this is such an easy choice. The old saying is true."Sometimes a stranger is just a friend you haven't met yet." Take a few minutes to get a quick quote. Bing, Bang boom, you're good to go.!! Dashing Daanger Dana Live From the Streets of Jacksonville !! Fo-Get-About-it..!!!"
We responded:
"Thanks so much for taking time out of your day to leave us a review Dana! We truly appreciate your kind words and ongoing support our small business. We're also glad to hear that Carmen and her husband have been helpful in providing you with helpful service over the years. It's wonderful to know that you and your family members have been able to save on your insurance costs by switching to our agency. We strive to provide the best possible service to all our clients, and we're grateful for your understanding regarding our response times. Thank you again for your positive feedback and for recommending us to others. 😊😊"
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Jason Duncan

October 21, 2024

5  out of  5
rating by Jason Duncan
"Great experience would recommend anyone to do business with their establishment. They break things down for you that works best for you."
We responded:
"Thank you Jason - Welcome to the State Farm Family! It has been a pleasure working with you these past few days and allowing us to answer all questions and earn your business :-)"
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Patrick Lorenzo

October 7, 2024

5  out of  5
rating by Patrick Lorenzo
"Mr Wellington took care of everything that I inquired about. He was very informative, went above and beyond regarding other quotes and needs and his turn around with everything was QUICK. Amazing service all around 100/10!"
We responded:
"Patrick, thank you for your wonderful review! I'm glad I could assist with all your inquiries and provide the information you needed. It's great to know that the quick turnaround and comprehensive service met your expectations. If you have any further questions or need assistance, feel free to reach out. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Khalil Toure

September 27, 2024

5  out of  5
rating by Khalil Toure
"Incredibly helpful and easy to work with!"
We responded:
"Thank you for taking the time to share your experience with us, Khalil. We are all glad to hear that you found our service incredibly helpful and easy to work with! 😊"
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Jayreza Jarvis

September 25, 2024

5  out of  5
rating by Jayreza Jarvis
"Professional and familial. All the questions I had were answered with opportunity for follow-up upon request. I recommend Wellington Hawkins, contact him and set up an appointment."
We responded:
"Jayreza, thank you for your wonderful review! I'm glad to hear that you found our service both professional and familial. It's great that all your questions were answered and that you felt comfortable with the opportunity for follow-up. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Tree Life

August 12, 2024

5  out of  5
rating by Tree Life
"They were very Plesant, Took very good care of my needs."
We responded:
"We're grateful for your kind words. Thank you for letting us know and we thank you for business. 😊"
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Margaret Langon

July 26, 2024

5  out of  5
rating by Margaret Langon
"Wellington answered my question and figured a way to reduce my premium so I am very grateful."
We responded:
"We are ecstatic to hear that Wellington was able to reduce your premium. Thank you for your feedback, truly. 😊"
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Benita BROWN

July 23, 2024

5  out of  5
rating by Benita BROWN
"Received a timely callback. Courteous and professional."
We responded:
"Thank you for taking the time to share your experience, Benita. We appreciate your kind words and are glad we could assist you promptly. 😉"
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Lisa Freeman

June 22, 2024

5  out of  5
rating by Lisa Freeman
"Wellington and his office staff are very professional, efficient, and go the extra mile to help with all your needs. It was my pleasure doing business with them."
We responded:
"We're delighted to hear that you had a positive experience with our team, Miss Lisa! Thank you for choosing our Agency and State Farm 😉"
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Frank T

June 1, 2024

5  out of  5
rating by Frank T
"My experience was great. The atmosphere was pleasant and my agent was personable, professional, and well-versed. I greatly appreciated her honesty."
We responded:
"Thanks for the positive feedback, Frank! We're happy to hear that you had a great experience with us. Don't hesitate to reach out if you need anything in the future. 😉"
Profile photo of Sandy Concepcion

Sandy Concepcion

May 24, 2024

5  out of  5
rating by Sandy Concepcion
"My experiences have been good. Staff is knowledgeable, friendly, patient, polite and professional."
We responded:
"Sandy, thank you very much for the great feedback. We appreciate you sharing your experience with our office and we were able to answer all of your questions. Again, we thank you for the review and your business!👍"
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Melissa Byrne

May 23, 2024

5  out of  5
rating by Melissa Byrne
"This office is absolutely AMAZING, the most down to earth , helpful , professional group of employees. Every time I call I they go above and beyond to help me , go above and beyond to see if I qualify for any discounts . If you are looking for insurance call them ! Best rates friendly and awesome ! As we know shopping for insurance is stressful , not with them !"
We responded:
"Thank you for your thoughtful words, Melissa! We're thrilled to hear that Team Member Tanya provided you with exceptional service and made your switch to State Farm stress-free. We welcome your recommendation and are here to assist you with any insurance needs you may have in the future. Thank you again for choosing Wellington Hawkins - State Farm Insurance Agent!"
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michael groeger

May 17, 2024

5  out of  5
rating by michael groeger
"Carmen was very helpful and made the process quick and easy."
We responded:
"Michael, I'm ecstatic Carmen provided smooth service for you! We're glad to have made your insurance process easy. Thank you for choosing our office for your insurance needs!"
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John Claybrooks

May 14, 2024

5  out of  5
rating by John Claybrooks
"The Wellington Hawkins team was great to deal with and excellent at coming up with a plan that suited my particular needs. The customer service, attention and responsiveness was superior. I highly recommend."
We responded:
"We're privileged to have been able to provide you with a plan that suited your needs. Thank you for the recommendation Mr. Claybrooks, we appreciate you! 😉"
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Terry Blow

May 14, 2024

5  out of  5
rating by Terry Blow
"Thanks to Mr. Wellington anddd his "ENTIRE" staff for doing such an "Amazing" job at representing State Farm Insurance for the duration of the time I've been with this company..i am very much Impressed and appreciative of everything they do..especially their professionalism and courtesy! Kudos to Everyone! Terry B."
We responded:
"Thank you fro the outstanding review Terry. We’re glad to hear Shawn and Carmen were able to meet your expectations.Thank you for your business.👍"
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Michael Blouin

May 9, 2024

5  out of  5
rating by Michael Blouin
"Great 👍 and offordable thanks 😊 state farm"
We responded:
"We greatly appreciate your positive feedback and are glad to hear that you found our services affordable. Thank you for choosing Wellington Hawkins Agency and WELCOME😉"
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Anthony Herndon

May 8, 2024

5  out of  5
rating by Anthony Herndon
"Ashely is the best agent off all state farm employees."
We responded:
"Thank you for the great review Mr. Herndon. We truly appreciate your business!"
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Walter Evans

April 15, 2024

5  out of  5
rating by Walter Evans
"Great person to work with."
We responded:
"Thank you for sharing your positive feedback! We appreciate your kind words Walter 😉"
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Kyle Norman

April 12, 2024

5  out of  5
rating by Kyle Norman
"Great communication and very helpful"
We responded:
"Kyle, thank you so much for your kind words! - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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JD Martin

April 1, 2024

5  out of  5
rating by JD Martin
"Calling in to make a payment is super fast and easy every time I call in. They are always polite and curious."
We responded:
"Thank you, JD, for your delightful feedback! We are pleased to hear that you find making payments with us quick and easy, and we appreciate your kind words about our polite and courteous service. If you ever need assistance in the future, our office is here to help. - Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Nina Mcbride

March 20, 2024

5  out of  5
rating by Nina Mcbride
"lauren was great ! Great service"
We responded:
"We appreciate your feedback, Nina! And we thank you for all of your time today coming in for a review, always a pleasure! 😊"
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Terrie Tittle

March 19, 2024

5  out of  5
rating by Terrie Tittle
"Wonderful to work with. Very helpful getting me the best rate possible."
We responded:
"Terrie, we are thrilled to hear that you had a wonderful experience working with us and that we were able to help you secure the best rate possible. Thank you for choosing us to protect what matters most to you. Wellington Hawkins - State Farm Insurance Agent, Jacksonville, FL"
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Jamica Sherman

March 17, 2024

5  out of  5
rating by Jamica Sherman
"Great customer service skills and professionalism. I'd recommend Mr. Wellington to anyone. He truly cares about helping others."
We responded:
"We value your thoughtful words, Jamica. Thank you for recommending us. Feel free to reach out at (904) 646-0107 at any time 🤗"